Shipping Policy
At Stelart, each piece is handcrafted with care and attention to detail. We are committed to delivering your jewelry safely and elegantly, wherever you are.
Processing Time
All orders are processed within 1–3 business days. Custom or made-to-order pieces may require additional time, which will be clearly indicated on the product page.
Shipping Methods & Delivery Times
- Netherlands (Domestic): 1–3 business days via PostNL or DPD.
- United Kingdom: 2–3 business days via Royal Mail or DHL.
- Germany & Italy: 2–3 business days via DHL or local couriers.
- United States: 2–3 business days via UPS or FedEx.
Delivery times may vary based on location, customs processing, and local courier availability.
Shipping Fees
We offer free shipping for qualifying orders:
- £50.00 GBP and above — Free Shipping (UK)
- €50.00 and above — Free Shipping (Netherlands, Germany, Italy)
- $100.00 USD and above — Free Shipping (United States)
Standard shipping fees for smaller orders:
- Orders £0.00–£49.99 GBP — £6.99 shipping (UK)
- Orders €0.00–€49.99 — €4.99 shipping (Netherlands)
- Orders €0.00–€49.99 — €6.99 shipping (Germany)
- Orders €0.00–€49.99 — €5.99 shipping (Italy)
- Orders $0.00–$99.99 USD — $9.99 shipping (United States)
Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number, so you can follow your package every step of the way.
Duties & Taxes
International customers are responsible for any applicable import duties, taxes, or fees imposed by their country’s customs authorities. Stelart is not responsible for delays due to customs clearance.
Address Accuracy
Please double-check your shipping address before placing your order. Stelart is not liable for delivery issues resulting from incorrect or incomplete address details provided at checkout.
Need Assistance?
For any questions about your shipment, please contact our team at info@stelartjewelry.com. We’re here to help.